This Privacy Policy ("Policy") explains the privacy practices of GameHzLab ("Company", "we", "us") regarding any personal information you provide to us, any personal information we obtain from you, or any personal information we otherwise learn about.
Please read this Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Policy. If you do not agree to this Policy, please do not use our Website. Your continued access or use of our Website constitutes your acknowledgement and agreement to this Policy, which is available on all our websites.
This Platform is intended for visitors and users aged 13 and above (or the minimum legal age in your country/region). If you are under 13 (or the minimum legal age in your country/region), this Platform is not intended for you. We do not knowingly collect or solicit personal information from children under 13 (or the minimum legal age in your country/region) through this Platform.
1. Who We Are?
We are GameHzLab. We operate a browser-based gaming platform (hereinafter referred to as the "Platform") where you can easily play a variety of online games. The Platform is provided via the GameHzLab website, the specific URL of which is displayed in your address bar depending on your region (hereinafter referred to as the "Website").
2. Information We Collect and How We Use It
(a) Information We Receive About You
We collect information about you in the following ways:
- Non-Personal Information: Data related to your use of the Website, such as the date and time of your visit and the source URL or web page from which you visited the Website; Data related to Website services and activities, such as the games you play, your scores in supported games, achievements you unlock, and your progress in those games.
- Technical Data, including:
- Your IP address
- The browser you use
- The operating system you use.
(b) How We Use the Information Obtained
Any information we collect about you is used to provide you with better service. We may use non-personal and technical information to improve the design and content of our Website, personalize your browsing experience, or provide products, programs, and services.
We may also use relevant information to ensure user compliance with our Terms. We will not retain any personal information for longer than is necessary for the purpose for which it was collected.
3. Will We Share Your Personal Data with Others?
We will not share your information with companies, organizations, or individuals outside of the Company unless one of the following circumstances applies:
- With Your Consent: We will share your information with companies, organizations, or individuals with your consent.
- For External Processing: We may provide personal information to our affiliates or other trusted businesses or persons to process it for us or for hosting companies that host all data, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
- For Legal Reasons:
We will share personal information with companies, organizations, or individuals if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
- Comply with any applicable law, regulation, legal process, or enforceable governmental request (including requirements of jurisdictions outside Singapore);
- Enforce applicable Terms of Service, including investigation of potential violations, or detect, prevent, or otherwise address fraud, security, or technical issues; or
- Protect against harm to the rights, property, or safety of the Website, our users, or the public as required or permitted by law.
If the Company is involved in a merger, acquisition, or sale or disposal of assets, we will continue to ensure the confidentiality of any personal information collected and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.
4. Storage and Retention of Your Information
We may access your personal information or transfer it to locations inside or outside Singapore/your country/region for the purposes described in this Policy. By providing us with information, you consent to such transfer. Regardless of where the information is processed or stored, we will take all steps reasonably necessary to protect the privacy and security of such information in accordance with this Privacy Policy.
5. Links to Other Websites
Web games provided by our Platform or developers may contain links to other websites that are not operated by us. If you click on such a link, you will be directed to that other company's website, such as a social media site. We advise you to review the privacy policy of every website you visit via such links.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
6. Cookies and Other Technologies
Our Website and services may use Cookies and other similar technologies. This data is used for statistical analysis of our Website for analytical purposes. These technologies help us better understand user behavior, tell us which parts of our Website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by Cookies and other technologies as non-personal data.
Any information you share with us or that we become aware of is not used to personally identify you, as it does not contain specific information. This information contains only statistical or analytical data about visitors to our Website and their usage, and does not reveal any personal information. We may use Cookies to collect this general internet data. Cookies are downloaded to your computer without your permission. Cookie files are stored on your hard drive and transferred with other files. This information helps us improve our Website and the services we offer. If you wish to disable Cookies, please refer to your browser's instructions and adjust your settings accordingly. Please note that disabling Cookies may prevent you from using certain features of the Website.
Due to internet communication standards, when you visit our Website, we automatically receive the URL of the website you visited before accessing our Website and the URL of the website you visit after leaving our Website. Additionally, we collect your Internet Protocol (IP) address, browser type and language, Internet Service Provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, administer the site, study user behavior, and improve our services. We may use this information for marketing and advertising purposes. We will not link your IP address to personally identifiable information and share it with third parties without your permission.
7. Third-Party Services and Ads
Google AdSense Disclosure
We use Google AdSense to display ads on our website.
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.
- Advertising Cookies: Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
- Opt-out: Users may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, users can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.
8. Protection of Personal Information
We take the security of your personal information very seriously. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, alteration, misuse, disclosure, destruction, and other unlawful processing.
Only employees who strictly need to access your information can do so. These employees need to know this information to process it for us and are subject to contractual confidentiality obligations. They must also comply with all technical and organizational security measures to protect your information.
The data you provide to us will be stored on secure servers. We will take all reasonable steps to ensure data transmission security in accordance with our policies. However, as the absolute security of data transmitted over the internet cannot be guaranteed, we cannot provide any warranty for data sent or transmitted electronically. Therefore, you provide such information at your own risk.
9. Children's Privacy
We recognize the importance of taking extra precautions to protect the privacy and safety of children using our Website and services. Children under the age of 13, or under the minimum age specified by the relevant jurisdiction, are not permitted to access our Website unless verifiable consent is obtained from their parent or legal guardian.
If we discover that we have collected personal information from a child under 13 or the corresponding minimum age in their jurisdiction without verifiable parental or guardian consent, we will take steps to delete such information as soon as possible.
10. Your Rights
All users have the right to access, change, and delete personal information provided by you. If you change any information, we may retain a copy of the information you originally provided for the purposes described in this Policy. You may contact us at any time to request changes or deletion of your information.
To the extent permitted by applicable law, you may also have other rights not explicitly mentioned here.
To exercise the above rights, please contact us (see Section 11 of this Policy).
Supplement – Specific Jurisdictions
(a) Residents of the European Economic Area and Switzerland
If you use our services within the European Economic Area ("EEA") and Switzerland, you have the following rights:
- You have the right to request free of charge (i) confirmation of whether we process your personal data, and (ii) access to a copy of the personal data retained;
- You have the right to request appropriate correction or deletion of your personal data, or restriction of the processing of your personal data;
- If the processing of your personal data is based on your consent or is necessary for the performance of a contract with you, and the processing is carried out by automated means, you have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format, or to have your personal data transmitted directly to another company where technically feasible (right to data portability);
- If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal;
- You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless authorized by EU or Member State law, or necessary for entering into, or performance of, a contract, or based on your explicit consent;
- If you object to our processing of your personal data based on legitimate interests, unless we can demonstrate compelling legitimate grounds for the processing which override your rights. If you object to such processing, we may ask you to state the grounds for your objection so that we can examine the processing of your personal data and balance our legitimate interests against your objection;
- You have the right to object to the use of your personal data for direct marketing purposes;
- The right to lodge a complaint with a competent data protection supervisory authority.
(b) California Residents
This section applies to California residents pursuant to the California Consumer Privacy Act ("CCPA") and other applicable laws. The CCPA grants California residents certain legal rights, such as the right to "opt-out" of the sale of personal information. These rights are not absolute and are subject to certain exceptions.
In the past 12 months, we have not sold any personal information of California residents, where "sold" is defined as in the CCPA.
We will collect, use, store, and share your personal information as described in the body of this Privacy Policy.
Your Specific Rights under the California Consumer Privacy Act (CCPA):
You may request that we disclose to you, free of charge, the following information covering the 12 months preceding your request:
- The categories of personal information we collected about you;
- The categories of sources from which the personal information was collected;
- The purpose for collecting your personal information;
- The categories of third parties to whom we disclosed your personal information, the categories of personal information disclosed (if applicable), and the purpose for disclosing your personal information;
- The specific pieces of personal information we collected about you.
Request that we delete personal information we collected from you, subject to exceptions provided by the California Consumer Privacy Act (CCPA).
11. Updates to This Policy
We may revise this Privacy Policy from time to time. If changes are made, the "Last Updated" date at the top of this document will be updated accordingly. You can always view the latest version of this Privacy Policy on our Website.
12. Contact Us
We welcome and will answer any questions, concerns, comments, or requests you may have. Please feel free to contact us by sending an email to support@gamehzlab.com.